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Privacy Policy Mobile Apps

PRIVACY POLICY

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regards to the processing of personal data and on the free movement of such data (General Data Protection Regulation – GDPR), F.a.r.h.o. Fabrica de Radiadores Hermanos Ochoa S.L.U., informs users of the application:

 

Farho Control (hereinafter, the Application), about the processing of personal data, which they have voluntarily provided during the registration process, access and use of the service.

 

  1. IDENTIFICATION OF THE DATA CONTROLLER.

 

F.a.r.h.o. Fabrica de Radiadores Hermanos Ochoa S.L.U., with CIF/NIF nº: B33812256 and address for notification purposes at: Polígono Industrial Tabaza II – Parcelas 9 A 13, C.P. 33439 – Carreño (Asturias).

 

  1. PURPOSE OF DATA PROCESSING.

 

To proceed with the registration, access and subsequent use of the Application, the User must provide -on a voluntary basis-, personal data (essentially, identification and contact), which will be incorporated into automated media owned by F.a.r.h.o. Fabrica de Radiadores Hermanos Ochoa S.L.U..

 

The collection, storage, modification, structuring and, where appropriate, elimination of data provided by users, will constitute processing operations carried out by the Responsible, in order to ensure the proper functioning of the Application, maintain the relationship of service delivery and / or commercial with the User, and for the management, administration, information, provision and improvement of service.

 

The personal data provided by the User -especially the electronic mail or e-mail- may also be used to send newsletters, as well as commercial communications of promotions and/or advertising of the Application, provided that the User has previously given his express consent to receive these communications electronically.

 

2.1. Use of location data in Geovallado function:

 

If the User activates the Geovallado function the Application will collect location data at all times (whether or not it is active) as it is necessary to detect when the User enters or leaves the area that has been defined and thus adjust the heating system to the desired temperature in each case. This information is not used for any other purpose and is not stored or sent to third parties.

 

Your coordinates will be used to geolocate your specific location in order to enjoy all the services offered by the application.

  1. LEGITIMATION.

 

The processing of the User’s data is carried out with the following legal bases that legitimize the same:

 

– The request for information and/or the contracting of the services of the Application, whose terms and conditions will be made available to the User in any case, in advance, for their express acceptance.

 

– The free, specific, informed and unequivocal consent of the User, making available to him/her the present privacy policy, which he/she must accept by means of a statement or a clear affirmative action, such as the marking of a box provided for this purpose.

 

If the user does not provide F.a.r.h.o. Fabrica de Radiadores Hermanos Ochoa S.L.U. their data, or do so erroneously or incompletely, it will not be possible to proceed with the use of the Application.

 

  1. CONSERVATION OF PERSONAL DATA.

 

The personal data provided by the User will be kept in the systems and databases of the Data Controller, as long as the User continues to use the Application, and as long as he/she does not request its deletion.

 

In order to purge the possible responsibilities derived from the treatment, the data will be kept for a minimum period of five years.

 

 

  1. RECIPIENTS.

 

The data will not be communicated to any third party outside F.a.r.h.o. Fabrica de Radiadores Hermanos Ochoa S.L.U., unless required by law or in any case, upon request of the User’s consent.

 

On the other hand, F.a.r.h.o. Fabrica de Radiadores Hermanos Ochoa S.L.U. may give access or transmit personal data provided by the user, to third party service providers, with which it has signed agreements for the processing of data, and that only access such information to provide a service for and on behalf of the Data Controller.

  1. DATA RETENTION.

 

F.a.r.h.o. Fabrica de Radiadores Hermanos Ochoa S.L.U., informs the User that, as a data hosting service provider and under the provisions of Law 34/2002 of July 11, Services of the Information Society and Electronic Commerce (LSSI), retains for a maximum period of 12 months the information necessary to identify the origin of the hosted data and the time at which the service was initiated.

 

The retention of this data does not affect the secrecy of communications and may only be used within the framework of a criminal investigation or for the safeguarding of public security, being made available to judges and/or courts or the Ministry that so requires.

 

The communication of data to the State Security Forces and Corps will be made in accordance with the provisions of the regulations on the protection of personal data, and with the utmost respect for the same.

 

  1. PROTECTION OF THE HOSTED INFORMATION.

 

The Data Controller adopts the necessary measures to ensure the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.

Although the Responsible Party, makes backup copies of the content hosted on its servers, however it is not responsible for the accidental loss or accidental deletion of data by Users. Likewise, it does not guarantee the total replacement of data deleted by Users, since such data may have been deleted and/or modified during the period of time elapsed since the last backup.

 

The services provided or rendered through the Application, except for specific backup services, do not include the replacement of the contents kept in the backup copies made by the Data Controller, when this loss is attributable to the User; in this case, a fee will be determined according to the complexity and volume of the recovery, always with the prior acceptance of the User. The replacement of deleted data is only included in the price of the service when the loss of the content is due to causes attributable to the Controller.

 

  1. EXERCISE OF RIGHTS.

 

F.a.r.h.o. Fabrica de Radiadores Hermanos Ochoa S.L.U., informs the User that they have the rights of access, rectification, limitation, deletion, opposition and portability, which may be exercised by request to the email: lopd@farho.com.

 

Likewise, the User has the right to revoke the consent initially given, and to file claims of rights before the Spanish Data Protection Agency (AEPD).

  1. COMMERCIAL COMMUNICATIONS BY ELECTRONIC MEANS.

In application of the LSSI (Law of Services of the Information Society), F.a.r.h.o. Fabrica de Radiadores Hermanos Ochoa S.L.U., will not send advertising or promotional communications by e-mail or other equivalent means of electronic communication that had not been previously requested or expressly authorized by the recipients thereof.

 

In the case of users with whom there is a previous contractual, legal or service relationship, the Data Controller is authorized to send commercial communications concerning products or services of the Data Controller that are similar to those that were initially contracted with the customer.

In the event that the User wishes to unsubscribe from receiving the aforementioned communications, he/she may do so by sending an e-mail to the following e-mail address: lopd@farho.com.